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Privacy & security

Your data.Protected by design.

This Privacy Policy explains how KEYZY collects, uses, protects, and manages information when you use our business travel and spend management platform.

Privacy first
Secure platform
User rights
Last updated: August 15, 2026

Privacy Policy

At KEYZY, we understand that trust is essential when managing business travel, spending, expenses, and financial information. We are committed to handling personal information responsibly and transparently.

1. Information We Collect

When you use KEYZY, we may collect information that is necessary to provide, secure, and improve our business travel and spend management services.

Information you provide

  • Name and contact information
  • Email address and phone number
  • Company and employment information
  • Account credentials and profile information
  • Travel preferences and booking information
  • Expense, invoice, and transaction information
  • Information you provide when contacting our support team

Information collected automatically

We may automatically collect certain technical information when you use our platform, including IP address, browser type, device information, operating system, usage activity, and information about how you interact with KEYZY.

2. How We Use Your Information

KEYZY uses collected information to operate and improve the platform and to provide the services requested by businesses and their users.

  • Creating and managing user accounts
  • Processing travel bookings and related services
  • Managing business expenses and transactions
  • Providing invoices, receipts, and financial information
  • Applying company travel and spending policies
  • Providing customer support
  • Improving our products, features, and user experience
  • Detecting fraud, abuse, and unauthorized activity
  • Maintaining the security and reliability of our services
  • Meeting legal and regulatory obligations

3. How We Share Information

We do not sell your personal information. We may share information only when necessary to provide KEYZY services, operate our business, protect our users, or comply with applicable law.

This may include sharing information with:

  • Service providers that help us operate our platform and services
  • Travel, accommodation, transportation, and other booking providers
  • Payment processors and financial service providers when required to process transactions
  • Analytics, infrastructure, security, and technology providers
  • Your employer or organization when your account is managed by them
  • Government authorities when legally required

Third-party service providers are expected to process information in accordance with applicable privacy and security requirements.

4. Business Accounts

KEYZY is designed primarily for business use. When you use KEYZY through an organization, your organization may control certain aspects of your account and may have access to information associated with your use of the platform.

For example, authorized administrators may be able to view travel bookings, expenses, invoices, spending activity, policy compliance, and other information generated through the organization's KEYZY account.

If your KEYZY account is provided by an employer or organization, questions regarding the organization's use of your information may also need to be directed to that organization.

5. Cookies and Similar Technologies

KEYZY may use cookies and similar technologies to operate the platform, remember preferences, understand usage, improve performance, and maintain security.

Some cookies may be essential for the platform to function, while others may help us understand how users interact with our services.

Depending on your browser and applicable law, you may be able to control or disable certain cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include access controls, authentication, encryption, monitoring, secure infrastructure, and other safeguards appropriate to the nature of the information we process.

However, no internet-based service can guarantee absolute security. Users should also take reasonable steps to protect their account credentials and devices.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. International Data Transfers

KEYZY and its service providers may process information in countries other than the country where you live or where your organization is located.

Where required by applicable law, we take appropriate measures to ensure that international transfers of personal information receive appropriate protection.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of certain processing
  • Object to certain processing activities
  • Request a copy of certain information in a portable format
  • Withdraw consent where processing is based on consent

These rights may be subject to applicable legal limitations and exceptions.

10. Children's Privacy

KEYZY is intended for business users and is not directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Third-Party Services

KEYZY may integrate with or provide access to third-party services. Those services may have their own privacy policies and terms.

We encourage users to review the privacy practices of third-party services before providing information directly to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make material changes, we may provide additional notice where required by applicable law.

The updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or KEYZY's privacy practices, please contact us.

Privacy enquiries

privacy@keyzy.com

Questions?

Need more information about how KEYZY handles your data?

Our team is here to help with privacy questions, data requests, and information about our security practices.

Contact privacy team